Shipping Guide

 

The Pre-Order Restock PonkyWots will be made to order and dispatched within 14 working days!

 

 Please note that there may be additional costs when shipping to Europe and Canada due to import/duty fees. 

 

Prices & Dispatch times

For re-stocks, I will always state the dispatch dates at the top banner on the website and this will also be available on my instagram too. Orders placed in a pre-order sale will be shipped within 8 weeks from purchase, as they will be made to order.

Dispatch time for 8th July restock is within 14 working days.

All items now have a choice between First or Second Class Royal Mail and signed for, this means that you cannot track your order until a delivery attempt has been made, this method ensures that items are delivered safely. All items are priced at Royal Mail rates. 

 

INTERNATIONAL SHIPPING

 Earrings are available for International Shipping, which can be purchased directly from the store (£13.50 Tracked worldwide shipping).

International shipping for all pots and dishes varies dependant on the country it is travelling to. Prices for pots can range from £13-£40. 

Pots are available to: EUROPE, IRELAND, USA,  CANADA, AUSTRALIA, NEW ZEALAND, MEXICO & SINGAPORE. 

Please note that there may be additional costs when shipping to Europe and Canada due to import/duty fees. 

Please email helloponkywots@gmail.com if you would like me to send you a tracking number :-)

 

Packaging information

Pots are fully packed with dissolvable non-toxic packaging peanuts which dissolve in water, biodegradable bubblewrap and double-wall boxes with Kraft fragile tape to keep them safe on their journey to their new home. Any damages during postage is the responsibility of the postal service and any issues should be taken up with the service. The bubblewrap is fully recyclable. Green Bubblewrap= bio-degradable. Pink Bubblewrap= recyclable.  

 I use packaging peanuts which are non-toxic & dissolve in water, so just throw them in the sink and they will disappear!! 

Please check the product care page, along with the F&Q'S page for extra information.

If you have any more questions regarding orders, please contact me via email helloponkywots@gmail.com for any other enquiries please email helloponkywots@gmail.com